Every story has an emotional response
to elicit. When campers are sitting around
a fire in the dark woods, they tell stories
that generate fear and excitement; stories
about psychotic killers with hooks for
hands, and teenagers who pick up strange
hitchhikers.
When women have lunch with their girlfriends,
they tell amusing stories about their
husbands and boyfriends to relate to each
other. And when you tell a story on your
website, in an article, or even in an
ad, you are letting people know that,
"this product, service, or business opportunity
worked for other real live people, so
it could work for you, too!"
People don't remember statistics, but
they have a special storage compartment
in their brains for stories. Stories are
an innate part of human beings. As long
as there have been people, there have
been stories. They are a part of every
culture that is or ever was, ranging from
writing on walls, to oral traditions,
to dramatic plays, to the modern novel.
Stories capture our hearts and imaginations,
so we tend to pay more attention to them
than we would, say, hard-sell ads.
Consider how often you leave the room
during commercials, as opposed to how
often you leave during Friends or E.R.
Maybe the difference is no more than the
mode of presentation. If commercials were
30 minutes long and told a story, maybe
we wouldn't lunge for the remote or leave
the room when they came on.
I'm kidding about the 30 minute commercial,
but I'm not kidding about using stories
to sell. Let's talk about how you can
use stories in your own copy to keep people's
attention, build trust and credibility,
and, most importantly, sell.
After reading a fair number of popular
novels, you may begin to notice a pattern
in how the protagonists of the story develop.
Although you aren't writing a novel for
your website, ad, or article, you can
use this same process of development in
your stories to help you sell.
Let's take a closer look at character
development in popular writing and see
what we can incorporate into our own stories,
to increase sales and build credibility:
1. Remember the past--Whether you are
relating your own story, or the story
of someone who enjoyed success after doing
business with you, give that person a
past. In a novel, main characters don't
appear out of nowhere. They have a past
that begins before the circumstances of
the novel. Similarly, when you tell a
story in your copy, you need to let your
readers know about your protagonist's
past.
For an example, see Jim Daniels' story
(http://bizweb2000.com) of how he built
his Internet business. The story doesn't
start with him at the moment his business
took off. It starts with him working a
miserable 9 to 5 job he hated. Then it
moves to him working to build his Internet
business.
Giving the protagonist of your story
a past helps the reader to relate to that
person, making them more three-dimensional
and easier to believe in.
2. Generate empathy--You want your reader
to feel what the protagonist is feeling.
The information you convey must touch
something in the reader, making him/her
think, "I know just how that feels."
The more your reader can relate to the
protagonist of the story, the more they
will see their own lives paralleling that
person's. For example, say you tell a
story about the trials a woman with weight
problems went through, how she felt about
being overweight, and then tell how she
was able to change her life with your
weight loss supplements. If the story
is told in a way that makes the reader
recognize feelings similar to those of
the overweight woman, they will be likely
to buy the product.
3. Generate sympathy--This is a different
task than generating empathy. When you
feel things empathetically, you are feeling
what someone else is feeling. When you
feel sympathy, you feel concern or sorrow
for someone else.
The purpose of generating sympathy is
to get the reader more involved in the
story. We all love conflict and turmoil,
so the more there is, the more interested
we are. If you tell a story about a woman
whose husband died, leaving her with debt
and four kids to take care of, we feel
a great deal of sympathy for her. And
just as we all rubber-neck at the scene
of a horrible accident, we can't stop
reading about someone one else's problems
and trials.
4. Show how the protagonist changed--If
you read an entire novel in which the
main character never learned anything
or changed in any way, you would shut
the book thinking, "What was the point?"
If the person you tell a story about
doesn't change for the better, the story
won't do you any good. When you are using
a story to sell or build credibility,
it must always have a happy ending. And
that happy ending must come about because
of your product, service, or business
opportunity.
Don't be afraid to tell your story every
chance you get. If you don't tell your
story, other people will. And they often
won't get the details right.
I remember a woman who owned a big string
of electronics stores in the Southwest.
Everyone in town knew the story about
her first arriving in the area, with only
$300 in her pocket to start her first
store.
One day I had a chance to ask the entrepreneur
about this story. "Gosh no," she laughed.
"I don't know where that story comes from.
I started my business with a mountain
of market research and plenty of investment
money."
The moral of this story is, follow the
character development patterns used by
popular novelists. Using these techniques,
writers keep people involved in a story
for hundreds of pages. You will certainly
be able to draw readers in and keep their
attention for a few paragraphs.
Lisa Lake has created a list of top promotional
methods on her http://MyAdBlaster.com.
Lisa also writes ad copy that sells for
DrNunley's http://InternetWriters.com
Reach her at mailto:lisa@myadblaster.com
or 801-328-9006.