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Let
The Email Wars Begin |
by:
Jim
Edwards |
©
Jim Edwards - All Rights reserved
http://www.thenetreporter.com
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Things just got a lot hotter in the hyper-competitive
world
of online email providers.
In response to Google's announcement that
their soon-to-be-
launched "Gmail" service will offer users
1 gigabyte of
email storage, Yahoo! announced an upgrade
of their free
email service to allow users 100MB of free
email storage
along with other enhancements.
Microsoft's Hotmail will surely also announce
a free
upgrade in email storage space.
On the surface it might just appear like
a simple case of
one-upmanship, but it actually represents
major forces
digging in online and preparing to do battle.
It appears Yahoo! simply wanted to take
the issue of email
storage space off the table as a consideration
for users as
to which email service to choose.
Google enjoyed considerable media and public
attention over
the past few weeks with the media marveling
at how Google
intended to give hundreds of megabytes more
space to its
users than Yahoo! or Hotmail.
With this move, Yahoo! made storage a "non-issue,"
but the
real war has only just begun.
Email ranks as the number one most popular
online activity
according to virtually any survey you care
to read.
When people go online, they spend the single
biggest chunk
of their time sending, receiving, and reading
email.
Online email providers understand that eyeballs
on a page
looking at advertising and responding to
offers is what
makes them money.
By increasing loyalty among email users
in order to
repeatedly draw them back to the same website
(often
several times a day), email service providers
like Yahoo!,
Hotmail and Google can keep people looking
at revenue
generating ads.
Despite the best efforts of government regulators,
private
organizations, software filters, ISP's and
others, over
half of all email sent online rates as unsolicited
commercial email (SPAM).
Besides storage space, Google, Yahoo! and
Hotmail will
start claiming that their spam filters rate
better than the
rest.
These online powerhouses hope to attract
users with the
promise of cutting down and even eliminating
the avalanche
of get-rich-quick, pornography, and ink-jet
cartridge
offers (among others) that bombard virtually
anyone with an
email account more than 15 minutes old.
This will, however, lead to another problem
that many of
them won't talk about, which involves filtering
legitimate
email as spam.
Unfortunately, the sword cuts both ways
on this issue.
So where does it all end? Never! Hotmail
will enter the
fray with expanded storage capacity as well
as the promise
of less spam and a more "friendly" interface
to make your
email life even easier.
Yahoo! and Hotmail will most likely copy
Google and start
serving context sensitive advertising based
on the content
of each email message as it get viewed.
Privacy advocates will weigh in to claim
that all of the
filtering and serving of ads based on an
email message's
content violates our rights to privacy and
heralds the
arrival of "Big Brother."
But all this jockeying for position and
enticing users from
one email service to another actually represents
a great
boon for the average Internet user.
It will force three of the Web's biggest
players to wake up
and improve their services after 2 or 3
years of "business
as usual" and we can all expect a few valuable
innovations
to result.
About the author:
Jim Edwards, a.k.a. TheNetReporter.com,
is a syndicated newspaper
columnist, nationally recognized speaker,
author, and web developer.
Owner of nine (9) successful e-businesses
as well as a professional
consulting firm, Jim's writing comes straight
off the front lines
of the Internet and e-commerce.
Simple "Traffic Machine" brings Thousands
of NEW visitors to
your website for weeks, even months... without
spending a
dime on advertising! ==> http://www.turnwordsintotraffic.com
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