The most valuable asset a company has
is its Brand. You may laugh, but without
an established brand or corporate identity
you will have to work ten times harder
and spend twice as much money to reach
the same level of results as your competitor
with a strong Brand.
A prime example is Nike. Who does not
know the "swoosh" Nike logo which appears
on everything from running socks to bathing
suits. Nike purposely positioned their
Brand in various sporting goods markets
as the best. This didn't happen overnight,
but by constantly reinforcing their corporate
message through intensive branding campaigns
people now associate the Nike Brand with
quality.
However, Nike has the luxury of a multi-million
dollar marketing budget. How can the new
or small business owner run an effective
branding campaign and still have money
left in the budget for other marketing
endevours? By following these guidelines,
you can start establishing your Brand:
(1) Establish a Company Mission Statement.
This will help you define the purpose
and direction of your company to yourself,
your employees, and your customers.
(2) Develop a Company Logo.
(3) Develop a company slogan. This can
go out of your mission statement, but
should be a simple concept targeted at
your customers that embody your company's
image.
(4) Use your logo and slogan on all internal
and external communication. People will
start to associate your logo image and
slogan with your business.
(5) Reinforce your mission statement
through your customer service. A good
customer experience will not only keep
that customer coming back, but will help
build your Brand.
(6) Keep your message simple. Don't confuse
your audience. Be simple and to the point
of who you are, what your company does,
and what separates you from your competition.
Once a strong Brand is established, your
customers will already have an idea of
who you are and what you stand for. This
will help you introduce new products,
approach new clients, and expand your
customer base. Though Branding does need
constant reinforcement, it is one of the
most valuable marketing tools and asset
of your company.
Melissa Werkenthin is the owner and founder
of Loki Media, a marketing and advertising
consulting firm specializing in electronic
media. For more information about her
services or if you would like to receive
a free monthly e-newsletter, Marketing
Your Business, please visit www.lokimedia.com
or email Melissa Werkenthin.