THE
BUSINESS OF BRANDING
Good branding is vital to the long-term
success and growth of your company, however,
branding concepts are often poorly understood.
For this reason Immere have put together
a few simple ideas for consideration when
branding is on your company agenda.
BRANDING ..... WHAT IS IT? Branding
is much more than the creation of a logo
or a name. A brand reflects the customers
perception of your company and the quality
of products and services you provide.
A 'brand idea' is the message that companies
communicate to the marketplace about their
products and services. Companies control
the message they deliver, but have little
or no control over its perception by the
marketplace.
Immere's goal is to ensure that:
Company Brand Idea = Consumer Brand Perception
REMAINING FOCUSED One of the
biggest challenges that companies face
is maintaining a constant brand idea,
that is, communicating the brand consistently
and effectively across multiple mediums
such as television, print, internet etc.
It is important to focus on a single
brand idea that can be reinforced by repetition.
This allows customers to not only develop
a firm understanding of your brand, but
more importantly to remember your company
or product when it comes time to make
a purchase decision.
Confusion is a brand's worst enemy.
A brand idea must remain focused to
deliver a single message to ensure the
meaning is never lost. Sometimes it is
best to keep things simple!
BRAND DELIVERY Ineffective brand
delivery leads to miscommunication of
your company's core message and values,
eroding any goodwill you may have in the
minds of existing and potential clients.
Focus on the quality of your branded
message as it may be more effective than
the quantity. With so many potential delivery
mediums, it has become increasingly vital
for companies to establish a consistent
brand idea. Poor execution in one medium
effects the perception of the brand as
a whole.
Traditional avenues of delivering the
brand idea are becoming ineffective and
costly. This is due to consumer awareness
of competing products and the over stimulation
of advertising in the market, especially
on television. It is necessary for companies
to be innovative in the way they place
their brand in the market place, ensuring
a strong point of difference from competition.
BRAND LOYALTY Good branding is
an investment that when executed correctly,
ensures your company is 'top of mind'
when an existing or prospective client
is considering a purchase in your chosen
market.
This attracts and maintains customer
loyalty, and works as your best defence
against competitors and those targeting
your clients.
REBRANDING & BRAND DEVELOPMENT
Establish a 'brand plan' for your company
and/or product that outlines future brand
directions with the potential to cater
for change in the market place. It is
important to continually revisit the brand
to revitalize and strengthen it, but remember,
too much change can be threatening or
confusing to the consumer.
It may take years to establish a brand
but it can take seconds for the meaning
to be lost. To quote Jack Trout (author
of Big Brands Big Trouble):
"Remember the Titanic!"
It is imperative that companies evolve
their brand position, differentiate themselves
from their competitors and invest quality
time on being innovative.
LEVERAGING BRAND RELATIONSHIPS
Establish working relationships with complementary
companies for brand leverage. Associations
with other credible brands can assist
in reinforcing your brand idea.
An example of this is when Immere assisted
New Idea with point of sale branding for
a joint promotion with Bosch and Channel
Seven's The Auction Squad. Each brand
offered something unique and complementary,
building on the credibility of each brand's
history to ensure the success of the promotion.
It is important when considering working
with other brands that a careful eye is
kept on maintaining the individual brand
ideas. Leveraging other brands is a fantastic
way to enter new markets or gain further
exposure for your brand, but it is pointless
if it confuses or conflicts with individual
company brand ideas.
About the Author
Brent Nolan is the Senior Designer at
Immere,
an Australian advertising,
branding and design company. Immere's
clients include Ansearch,
an Australian
search engine and directory.