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Understanding
The Texas Lemon Law |
by:
Terry
Dunn |
Contrary
to what its name suggests, the Texas Lemon
Law is not a legislation that deals with
the buying and selling of fruits or rule
against its bright color.
It does not even come close.
Rather it involves the right of American
consumers, who buy vehicles, used or brand
new, cars or trucks, to return defective
products and ask for a refund.
Along with the Magnuson-Moss Warranty Act
and the Uniform Commercial Code, the Texas
Lemon Law or Lemon Law in general protects
the rights of American citizens to quality
products that would give them value for
their money.
In general, the Lemon Law requires car manufacturers
and not car dealers to refund the money
a consumer has paid for if a car is found
to be a "lemon." The definition of a "lemon
car" is of course different with every state
depending on what the state legislation
says. Usually, states differ in their definition
of what a "lemon" car is and the period
of warranty that is given to the consumer.
The Texas Lemon Law, for one, allows for
four repair attempts or 30 days out of service
for defects that are not so life-threatening.
For serious product defects that pose a
serious safety hazard such as problems in
the steering wheel or in the brake, the
Texas Lemon Law allows for only two repair
attempts. If after the stated number of
repair attempts, the defects have not been
fixed, then a car will considered a "lemon"
and therefore eligible for refund. The repair
attempts under the Texas Lemon Law should
of course happen within a period of two
years or 24,000 miles whichever comes first
for the four attempts. A period of one year
or 12,000 miles is given to defects that
affect the safety of the car.
Similar to other state laws, the Texas Lemon
Law also requires consumers to have their
cars fixed in authorized service centers
and to make no unauthorized modification
or alterations in the car. This is done
to avoid questions that will be raised by
manufacturer as they are accorded the right
to investigate and challenge the claim.
If the defect has been found to be caused
by neglect, abuse and alterations not sanctioned
by the manufacturer then no refunds will
be given.
Consumers, under the Texas Lemon Law, are
also asked to put their complaint into writing,
stating the defects of the car. This is
especially needed if it is stated in the
vehicle's manual. Supporting documents should
be kept in hand such as receipt of the purchase,
which would state when the car was bought,
repair receipts as well as diagnosis of
the problem.
In addition to refunding the money, the
Texas Lemon Law may also invoke the manufacturer
to pay for incidental costs that the consumer
has incurred due to the defect in question
such as towing services and even rental
of car while the "lemon" is still in the
repair shop. Refunds will also not be given
in full. Under the Texas Lemon Law, the
purchase price will be lessened by the equivalent
amount of the mileage that the owner has
used the car.
While most companies have good arbitration
programs which they use to cut down legal
costs just in case the complaint goes to
court, there are some car manufacturers
who will remain firm that the defect was
not there when you bought the car. If this
happens, complainants are encouraged to
seek legal counsel.
About the author:
Terry Dunn is webmaster of http://www.Lemon-Law-Explained.com-
an informational resource that explains
what Lemon Laws are and how they can help
you.
Circulated by Bandoni
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